How We Provide Excellent Service to d.light Customers
Published November 22, 2016 by d.light
Published November 15, 2016 by Ned Tozun
This article was originally posted on the Unreasonable Blog
In our business, we have a habit of making people cry.
It started in the early days, when my business partner, Sam Goldman, and I were trying to raise seed funding for d.light through business plan competitions and angel investor pitches...
Published November 8, 2016 by d.light
According to a recent poll, social entrepreneurship is on the rise worldwide. At d.light, we’re constantly getting inquiries about working in the social impact space. We’ve found that there isn’t one single path or skill set that makes someone successful in a social enterprise; rather, it’s more about passion, character, and grit.
How Behind-the-Scenes Staff Help d.light Succeed
Published September 13, 2016 by d.light
While we often talk about the impact of d.light’s products, those products are only possible because of hardworking teams that keep d.light organized as a business. In ensuring that d.light’s operations run as smoothly and efficiently as our products, these dedicated employees are as essential as our front-line staff ...
How One d.light Employee Impacted More Than Half a Million People
Published August 23, 2016 by d.light
Getting our solar products to off-grid households around the world is no small task, and is only possible because of the immense dedication of talented d.light employees like Girish Pal Singh, a member of our India team.
Published August 9, 2016 by d.light
Tell us a little about your professional background.
I have more than fifteen years of experience in senior operational roles. These roles cut across the sectors of insurance, fast-moving consumer goods (FMCG), and telecommunications. I also have worked...
Not Only for Solar and Impact Investors
Published July 24, 2016 by Ned Tozun
One day, a friend of Bala Suleman, who lived near Kano, Nigeria, was raving to him about a new portable solar light he’d started using. Suleman, a chicken farmer, was skeptical but open to learning more about his friend’s new acquisition.“When I saw the way it was constructed and the quality of the plastic, I was completely convinced...
A d.light Employee's Life Transformed
Published July 19, 2016 by d.light
At d.light, we often talk about the impact we have on our customers’ lives. But they are only one segment of the d.light family. We also aim to positively contribute to the lives of our partners and employees.
We especially value our employees’ career paths, given that the majority of d.light’s operations are in emerging markets.
Published July 12, 2016 by d.light
Early each morning, Agnes Waniiru travels to a market of Siakago town in Embu County, Kenya, to sell chips (French fries). About eighteen months ago, Agnes met a sales agent who shared how d.light products could help her with her business. . She borrowed money from her savings group and purchased an S20 solar light to replace her kerosene lantern.
How to build one team culture across a multinational business
Published July 5, 2016 by Ned Tozun
In 2008, when my business partner and I moved to India and China, respectively, to set up offices for our young company, we were wary about imposing a common corporate culture across the teams. As Americans, we wanted to be sensitive to the other cultures we were stepping into. Let the India office figure out its own Indian version...
New study demonstrates social impact of d.light products in India
Published June 28, 2016 by d.light
For families with no or limited access to electricity, switching from kerosene lanterns to solar-powered LED lights dramatically improves their quality of life. We at d.light have seen this over and over again as we’ve talked with customers in the field; a recent study, conducted in partnership with the Lighting Asia/India Program of the...
d.light’s user-centered design approach
Published June 21, 2016 by d.light
Since the founding of d.light, the company’s product designers, salespeople, and executives have spent hundreds of hours in countries across Asia, Africa, South and Central America, the Caribbean, and the Pacific Islands, speaking with off-grid families and observing their daily activities.
Co-founders Sam Goldman and Ned Tozun have partnered together to lead d.light for nearly ten years
Published June 14, 2016 by d.light
In 2004, Sam Goldman was a Peace Corps volunteer in Benin, West Africa, when tragedy struck his neighbors.
Sam was living in a remote, un-electrified village called Guinagourou. He had come to rely on a small LED headlamp for light each evening.